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Policies & Practices:

Service as It Should Be

1. I try to describe my listings to the best of my ability.  However, some of these are handmade items. color may vary from monitor. Some examples of past orders I use for preorders are different models, fabric, trim, or buttons may differ.  

Therefore, please don't hesitate to ask any questions before you buy. 

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2. I do not accept returns or provide refunds unless I agree that my listings didn’t fully describe the item.  If we agree to a refund, I will refund your money after the item has been received back to me.  All expenses related to the listings are the buyer’s responsibility and returned funds will be less than shipping fees. The buyer is responsible for the return shipping cost. 

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3. My auctions are mailed with a tracking number.

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4. The handing time differs. It is usually 1-3 Business days unless stated differently on the listing, but I reserve the right to take longer. 

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5.. For domestic: we ship using USPS, UPS Ground, or FedEx. For international shipping, we will only use USPS. No exceptions

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6. I do custom order, but the pricing and time depends on the order. Please state how much creative freedom I have when making an order. I do not do exact replicas.

Growing up, I remember the joy of dressing up my dolls — dreaming up adventures, crafting little worlds, and bringing stories to life. But over time, I noticed something: many girls weren’t playing with their 18” dolls as much. Why? Because the clothes and accessories weren’t sparking their imagination.

That’s why I founded The Italian Doll Company — to bring back the magic of play with a wardrobe that inspires. From elegant gowns fit for a princess to chic looks made for globetrotting adventures, every piece is thoughtfully designed to delight. Our collection blends timeless style with playful storytelling — all made with impeccable quality and at accessible prices.

- Every outfit tells a story.
- Every detail is made to cherish.
-Let your doll’s wardrobe unlock a world of wonder.

Browse our gallery and discover how Italian Doll can bring imagination back into her hands — one beautiful outfit at a time. Questions or ideas? We’d love to hear from you.

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